RCM

Case Management Made Effortless with RCM!

RCM seamlessly integrates with RecoveryConnect® and MRS web applications to revolutionize your repossession workflow.

Getting Started Resources

Permissions Tutorial: Watch our step-by-step guide

Privacy Commitment: Review our privacy policy

Field Agent Empowerment

RCM delivers real-time case details directly to your agents' mobile devices, enabling:

• Instant access to critical repossession assignment information
• Risk mitigation through accurate asset verification
• Immediate "On Hook" status updates
• Flexible asset recovery scheduling when safe

Intelligent Mapping Features

Our advanced mapping functionality provides:

• Custom icon scanning for efficient route planning
• One-touch status updates
• Smart pick-up location identification
• Customizable map filters for targeted operations
• Automated condition reporting with photo documentation

Key Functionality

• Professional Mapping: Custom icon customization (Pro feature)
• Instant Updates: One-button "On Hook" status reporting
• Efficient Documentation: Streamlined asset condition reporting
• Real-Time Visibility: Immediate case status access
• Advanced Search: Powerful mapping search tools (Pro feature)
• Quick Access: Favorite case bookmarking
• Smart Filtering: Targeted case sorting
• Instant Reporting: Single-tap updates
• Automated Tracking: Geo-update generation
• Task Management: To-Do list for efficient case handling

24/7 Support Availability

Our dedicated support team is always ready to assist:

Submit requests via: Contact Support Portal

Version 3.0.33 Release Highlights

Latest Update: October 2, 2024

• Mobile Case Acceptance: New capability to accept assignments directly in-app
• Home Screen Access: Handle new cases from the main interface
• Multi-Select Function: Long-press for batch case selection
• Advanced Filtering: Search by client, case type, dates, or acceptance status
• Comprehensive Logging: All actions recorded in case history

Screenshot