CTM Buddy

The CTMBuddy mobile application provides a comprehensive suite of tools for CTM customers. Key features include real-time monitoring of mobile data, service usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts by checking and paying bills directly within the app. Furthermore, CTMBuddy offers seamless access to the CTM Bonus Points program, allowing users to track points, view expiry dates, and browse available rewards. The app streamlines service applications for mobile, internet, and data roaming plans.

A particularly useful feature is "TicketEasy," which enables users to track the status of tickets at CTM service centers. Additional functionalities include automated CTM Wi-Fi setup, phone and equipment maintenance status checks, detailed information on IDD, local calling, and data roaming options, and a locator for nearby CTM shops.

For users who have activated their CTMBuddy accounts, enhanced features are available. These include usage tracking and QR code bill payment for postpaid customers, remaining balance and expiry date information for prepaid users, online service applications, CTM membership verification and rewards access, and the ability to resend or reset CTM Wi-Fi passwords.

CTMBuddy offers significant user benefits, including:

• Usage Monitoring: Effortlessly track mobile data, service usage, and CTM Wi-Fi consumption anytime, anywhere.
• Bill Management: Simplify bill payment and review processes directly through the app.
• Bonus Points Access: Manage and redeem CTM Bonus Points, including checking point balances, expiry dates, and available rewards.
• Online Service Applications: Quickly and easily apply for mobile, internet, and data roaming services.
• Ticket Tracking: Utilize TicketEasy to monitor the status of tickets at CTM locations.
• Device Maintenance: Stay informed about the status of phone and equipment maintenance requests.

It's important to note that some advanced features, such as usage tracking and QR code payments for postpaid customers, prepaid balance information, online applications, membership verification, rewards access, and CTM Wi-Fi password management, require account activation within the CTMBuddy app.

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