End of an Era: Microsoft to Shut Down Skype in May and Replace It With Free Version of Microsoft Teams

Microsoft is shutting down Skype in May, transitioning its users to a free version of Microsoft Teams. This move comes as VoIP communication is dominated by platforms like WhatsApp, Zoom, FaceTime, and Messenger, diminishing the need for traditional Skype-to-cellphone calling.

Current Skype users can seamlessly transfer their data—messages, contacts, and history—to Microsoft Teams without creating a new account. However, Microsoft will discontinue domestic and international call support through Skype. Users can also export their Skype data, including photos and conversation history, using a tool provided by Microsoft. A 60-day window is provided, starting May 5th, for users to transition. Existing Skype credits will be honored, but new paid Skype features for international and domestic calls will no longer be offered.

The primary loss with Skype's shutdown is the ability to make calls directly to cell phones. Microsoft explains that while this feature was valuable during Skype's peak, when VoIP and mobile data were less prevalent, it's now less relevant to user needs.

Microsoft acquired Skype in 2011 for $8.5 billion, aiming to enhance its real-time communication offerings. While Skype was once integrated into Windows devices and promoted as an Xbox feature, its user base has plateaued in recent years. Microsoft is now focusing on Microsoft Teams for consumer use.