Mi LUMA

Accessing your LUMA account is now easier than ever with the new Mi LUMA app! Register with a few basic details and sign in using your preferred method for fast, secure entry. Once logged in, your current balance and account information are just one tap away on the intuitive Dashboard. Pay your bill instantly with a credit card or bank account, and track payments and billing history from the past year. Report outages, find answers to common questions, and enjoy the convenience of managing your electric service account anytime, anywhere.

Features of Mi LUMA:

- Easy Registration and Sign-In

Customers can register quickly using their residential or commercial account details, including the last four digits of their Social Security Number or EIN. Existing users can log in with their existing online credentials.

- Biometric Sign-In Options

After the first login, users can choose convenient sign-in methods like Face Unlock, fingerprint recognition, a PIN, or a keyboard pattern, enabling quick and secure access.

- Dashboard Overview

The app features a user-friendly dashboard that shows your current electric service balance, along with key account details such as the total amount due and payment due date.

- Bill Management

You can view and download your current bill in PDF format directly from the app. Payments can also be made using a credit card or bank account, with same-day crediting for transactions.

- Payment History Tracking

The app offers a complete 12-month history of your bills and payments, making it simple to track your financial activity.

- Outage Reporting and FAQs

Users can view and report outages through the app, plus access an extensive FAQ section to help with any questions or concerns during the transition to LUMA.

Tips for Users:

* Set up Face Unlock or fingerprint recognition for faster sign-ins

* Pay your bill easily with a credit card or bank account

* Use the FAQ section for any questions or concerns

* Keep an eye on your account balance and payment due date

Conclusion:

With Mi LUMA, managing your electric service account has never been simpler. Stay in control of your bills, payments, and outages all in one convenient app. Sign in quickly and securely using multiple methods, pay your bill with ease, and access helpful resources whenever you need them. Download Mi LUMA today and enjoy the convenience of handling your account anytime, anywhere.